Equestrizone® own-brand products ordered before midday (Monday to Thursday) will be with you the next day. Delivery to your door is between 9am and 6pm.
Own-brand orders placed on a Friday, weekend or bank holiday will be dispatched on the next working day.
We do have an option for Saturday delivery (UK customers only). Please use the Parcelforce price calculator for a shipping estimate, or for more information please call our team on 01526 861 153 (Monday to Friday 8am to 5pm).
Orders containing non Equestrizone® products will be dispatched as soon as possible and within 3 working days.
UK Parcelforce is our UK delivery provider: www.parcelforce.co.uk
- Parcelforce is a signed for service, if you wish to have your order delivered no signature required (‘NSR’), please select this as your option. Please note: The delivery details box must be completed before you are able to check out if you select this option
- You can leave an instruction for your order to be left ‘in a safe place’ and, therefore, delivered no signature required. Doing this means that Parcelforce’s insurance is invalidated. Equestrizone® cannot be held responsible if orders are lost or stolen under these circumstances
- Saturday We do have an option for delivery on a Saturday (UK customers only). Please use the Parcelforce price calculator for a shipping estimate, or for more information please call our team on 01526 861153
- Scotland, Borders, Highlands & the Isles – Parcelforce may charge extra for remote parts for more information please call our team on 01526 861 153.
International UPS is our international delivery provider: www.ups.com
On the day your order is dispatched our warehouse team will send you a confirmation via email.
To ensure you are kept up to date, you will receive status updates, either by text or email (both if provided), from your delivery service provider; either Parcelforce or UPS.
You can track your order using our couriers’ tracking systems (see links above).
We endeavour to ensure all orders reach our customers as quickly and efficiently as possible, however some deliveries may be affected due to bad weather conditions, political influence, customs and other influences out of our control, for which we cannot be found liable for. Where the delivery service received is a failure, on our part, delivery costs will be refunded.
We do not make money on the packaging and shipping costs!